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Writing letters... Artificial intelligence makes its way into email

 

Writing emails can be stressful for some, but it's essential to making the right impression.

While many people cannot craft a concise, well-thought-out, professional text, artificial intelligence can help make email writing easier.

Email platforms, such as Outlook and Gmail, provide predictive text technology to users while writing an email.

As a step forward, platforms have begun to develop artificial intelligence capabilities that provide many additional features that make email easier to use, including proofreading, reminders to attach documents, etc.

Improve email writing.

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Here are some of the top ways AI improves your email strategies:

Organize email lists.

For decades, this routine process has been manual and also exposes users to errors and repetition.

But AI can detect misspelled words and incorrect email addresses and continually update contact information to ensure better results.

Improved topic title:

It is important to create enough interest in a certain number of words that compels the recipient to open the message in the subject field. Using AI, you can identify and describe a message within seconds.

Create more email content.

As with Subject, AI can create excellent choices for intro text, headings, and body text. Just enter a few details, and leave all the writing to the AI.

It should be noted that you will still need to review the email content for errors or areas that require improvement, but AI will save you time and provide you with ideas and concepts that you would not otherwise have.


A few months ago, Google introduced Duet AI, powered by artificial intelligence and capable of drafting emails.


Deliver more personalized messages.

AI can handle the analysis and research needed for more personalized messages. For example, it can determine the spirit of emails someone has sent you and then generate responses with a similar tone. By communicating with people the way they prefer, you will get better responses.

Improve your strategies:

Your email platform should provide you with metrics like engagement frequency, message opens, and click-through rate.

But AI takes this data to the next level by identifying preferences and helping you target the right people more effectively with the right message at the right time.

Duet AI tool from Google

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In the same context, and for example but not limited to, Google introduced a new companion to Gmail months ago, supported by artificial intelligence and able to help you formulate and customize emails, called Duet AI, which helps users complete various tasks and enhances the current smart reply feature in Gmail by allowing users to craft longer, more personalized emails with one click.

On both the web and mobile, users trying out Duet AI will have access to a “Help me type” button that will provide them with a variety of options.

For example, Duet AI can now use your own words to craft an email, where it can understand context from previous emails to create responses relevant to the current conversation.

The “Help me write” feature also allows you to change the spirit of your content, summarize sections, add points, detail or shorten the text, and more.

 

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